After sale service department:

Shenzhen Mairui photoelectric Limited company customer service center was established in 2006 November, responsible for all our product pre-sales, after sale service. Customer service center has established a perfect service system, and by a strong, be trained with regularity, skilled service team. Our customer service center by dozens of skilled, experienced technical support engineer, responsible for the global technical support work. Customer service center is the continuous improvement of service level and quality, the greatest degree guarantee to provide a strongguarantee for the customer. In order to effectively meet the needs of customers, the company has set up Shanghai, Shenyang, Shenzhen, Xi'anfour repair offices in the country, to ensure that in 24 hours arrive at theproject site.

Service content:

Before sale: product technical scheme, field survey, plan

Sales: screen production guide, installation guide, product training, steelstructure

Customer service: product fault warranty service, customer care visit service, remote telephone support, customer complaints

After sale service convention:

Courteous reception every customer, patience to listen to the views of users, dispel misgivings.

Service staff door-to-door service should be unified with the work clothes,wear work card, kit, civilized construction.

Demanding or accepting any gift money is strictly prohibited to customers.

The door service should pay attention to customer service and shall not damage the goods, after check the trial, cleaning and restoration of the site.

To self-test, strict service personnel to repair after the completion of the work, ensure the quality of repair, in the warranty period, free for customer quality issues appear in normal operation and maintenance condition

Repair.

Allow the repair conditions, can be two times training to customers, to meet customer demand. Ended after the service, customers in the installation and repair record form, put forward relevant suggestions of our productsand engineering quality.

Service Centre.

Pre contact telephone number: 0755-27522794

Customer service contact phone: 0755-27522160